The quick and easy way to order Kanga Kooler™ is by ordering from our web site.

Shipping Procedures & Policy

We do our best to ship your Kanga Kooler™ products as soon as possible. Shipment of all products is usually 48 hours after you order. However, sometimes back orders do occur. When an item is back ordered we will notify you immediately that there will be a delay and how long that delay will be.

Shipping - Cont. U.S. Orders

Regular Delivery – 5-10 business days depending on your location in the country. We ship your order UPS, Fed Ex or USPS. For expedited shipping needs, please call us.

Shipping Rates - U.S. Only

For the U.S. only – free shipping and handling for a limited time.

Shipping - Outside the Cont. US and Internationally

These orders will require additional shipping charges. Please call. 1-888-823-0922. We reserve the right to cancel orders.

Customer Service

You may contact Customer Service at the Contact Us page or call us at 1-888-823-0922. Monday-Friday; 9 a.m.- 5 p.m. West Coast time (PST).You may also write:

Company name on my credit card statement

When you order Kanga Kooler™ with a credit card, the name of the company that manufacturers Kanga Kooler™, Nutritional Research Group, LLC, will be listed on your statement.

Return Policy

If you are not happy with your Kanga Kooler™ purchase for any reason and would like a refund, please return your purchase to us at

We only ask you to let us know why you’re returning your product. We want to learn about our products and your shopping experience with us. Shipping charges are non-refundable. Return shipping are the responsibility of the customer. No returned parcels will be accepted freight collect or COD.

Privacy Policy

KANGA KOOLER™, maintains the privacy and security of its customers and their personal information. KANGA KOOLER™, does not and will not sell, release or give away any of its customer's information including customer name, address, phone number, e-mail address, credit card information and/or purchases made.KANGA KOOLER™, only uses personal information from its customers to complete the transaction and to verify the validity of the purchase and associated credit card charge being made. KANGA KOOLER™, may, periodically, use customer's information for its own internal marketing purposes to notify customers of special sales or promotions.KANGA KOOLER™, uses the latest in electronic transaction security technology in its shopping cart portion of the Website. KANGA KOOLER™, guarantees that it will do everything possible to protect and guard the privacy of its customers and their personal information.

Legal Notices

Copyright © 2005- 2006 KANGA KOOLER™, All Rights Reserved. The trademarks appearing on the Website and copyright and other intellectual property rights in the materials contained in the Website are either owned by KANGA KOOLER™ or by our advertisers or suppliers. You have no right to use any trademarks displayed on the Website, without the express written permission of the owner of those trademarks. No part of the Website may be reproduced, transmitted or stored (including in any other Website or other electronic form) without our consent except that you may print or download to your hard drive extracts from the Website for your own personal use.

You indemnify us against any liability incurred in connection with any claim bought by a third party against us (either jointly or severally) arising out of your use of the Website, a breach of these Terms and Conditions or a violation of any rights of another party.

Terms of Use

By using this Website (the Website) you will be deemed to agree to the following terms and conditions and the privacy statement (collectively, the Terms and Conditions). If you do not agree to any of these Terms and Conditions, please stop using the Website. We, (KANGA KOOLER™) reserve the right to change, modify, add or remove portions of these Terms and Conditions at any time. Please check these statements and the Website periodically for changes. By continuing to use the Website you will be deemed to agree to be bound by any changes.

Links to Third Party Sites

This Website may contain hyperlinks and other pointers to Websites operated by third parties. These linked Websites may not be under our control and we are not responsible for either the contents of any linked Websites or any hyperlink contained in a linked Website. These hyperlinks are provided to you for convenience only, and the inclusion of any link does not imply any endorsement of the linked Website by KANGA KOOLER™ Your access to such Websites and use of their products and services is entirely at your own risk and in accordance with any terms contained on the relevant site. We are not responsible or liable for the downloading of software from this Website or from any linked sites.

Electronic Communications

When you visit this Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Disclaimer and Limitation of Liability

While we will use reasonable efforts to include accurate and up to date information in the Website, no representation or warranty (express or implied) is given as to the accuracy or completeness or reliability of such information and to the extent permitted by law, we accept no liability or responsibility for such information. We exclude to the extent permitted by law, all liability for any loss incurred by any person as a result of the use of the Website or reliance on information on it.

Law

By visiting Kangakooler.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and KANGA KOOLER™ or its affiliates.DisputesAny dispute relating in any way to your visit to KANGA KOOLER™ or to products you purchase through KANGA KOOLER™ shall be submitted to confidential arbitration in California. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Health Related Information

The information contained in the Website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on our Website (including, but not limited to, information that may be provided on the Website by healthcare or nutritional professionals employed by or contracted by Nutritional Research Group, LLC) for diagnosing or treating a health care problem or disease, or prescribing any medication. You should read carefully all product packaging prior to use.

Please contact us at the "Contact Us" page if you have any questions or concerns.